Reported ActiveCampaign outages in the last 24 hours
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ActiveCampaign is a leading provider of customer experience automation (CXA) solutions that help businesses of all sizes connect meaningfully with their customers. The platform combines email marketing, marketing automation, sales automation, and CRM in a way that allows businesses to personalize their messaging and marketing for better customer experiences and increased business growth. However, like any digital platform, ActiveCampaign users may encounter occasional service disruptions. This page provides you with an overview of potential ActiveCampaign disruptions and offers tips and tricks on how to handle them.
Potential ActiveCampaign Disruptions
ActiveCampaign users might experience disruptions in several areas including Email Marketing, Sales Automation, CRM, and Site Messaging. These disruptions can range from temporary outages to slowing down of services.
Troubleshooting Tips
If you encounter a disruption while using ActiveCampaign, here are some general troubleshooting steps you can take:
- Refresh your browser or try accessing ActiveCampaign from a different browser or device.
- Check your internet connection to ensure it's stable and reliable.
- Clear your browser's cache and cookies as these could sometimes interfere with how you view websites.
- Disable browser extensions one by one, as some extensions may conflict with ActiveCampaign.
Common ActiveCampaign Issues and How to Solve Them
Below are some common issues ActiveCampaign users might experience and how to resolve them:
- Emails not sending : Ensure you've set up your email server correctly. Check your spam folder and email filters. If the problem persists, contact ActiveCampaign support.
- Slow site or dashboard : Try clearing your browser cache or using a different browser. If the site is still slow, it could be a problem on ActiveCampaign's end.
- Unable to login : Ensure you're using the correct login credentials. If you've forgotten your password, use the 'Forgot Password' feature to reset it.
ActiveCampaign Support
If you've tried the above steps and you're still experiencing issues, it's time to contact ActiveCampaign support. The support team is available 24/7 and can be reached via email, live chat, or telephone. You can also check ActiveCampaign's status page for real-time updates on system performance.
